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Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)

Christmas/New Year Opening Hours

Everyone at DGHP would like to wish all of our tenants and readers of Open Door a very Merry Christmas and a Happy New Year. We hope that you all have a lovely time over the festive period and the weather is kind to you. DGHP will be closed except for emergencies between 7pm on Friday 22 December […]

DGHP’s Advent Calendar Door #15

Time for the final door of DGHP’s 2017 Advent Calendar … Not just for Christmas – budgeting can be tricky! Have you considered setting up a separate account for your rent/bills? DGHP is always here to help … call us on Freephone 0800 011 3447 for support and advice!

Merry Christmas & Happy New Year!

We would like to wish you all a very Merry Christmas and a prosperous New Year. After a great year of celebrations and achievements, we look forward to returning to work to make 2018 even better! We are back open as normal from Wednesday, January 3, with our Service Centre opening at 8am resuming normal […]

DGHP’s Advent Calendar Door #14

It’s the penultimate door of DGHP’s 2017 Advent Calendar … and we’ve got a special prize hidden behind Door #14! We’ve got a wee voucher for some special festive treats to give away today – will it be yours? Remember to like, share and comment with Rent First! Good luck! Remember to like, share and comment […]

Reminder – Christmas/New Year – D&G Council Bin Collection Dates/Free Refuse Bags

Just a quick note – if your bin is normally collected on a Monday or Tuesday, please keep in mind that amended collection dates are in operation due to Christmas/New Year. Please see the poster below for amended collection dates.   Also, residents of Dumfries and Galloway are able to collect up to 3 (three) […]

DGHP’s Advent Calendar Door #13

Our teams have a wealth of knowledge behind them – do get in touch if you’ve any questions. We’re always happy to help! Our Christmas stocking has supplied a wee prize today! We’ve got a wee cookbook with delicious recipes to try with a wee game for your fridge to be won … Remember to […]

DGHP staff recognised at awards ceremony

Staff from Dumfries and Galloway Housing Partnership (DGHP) have been congratulated for their hard work and achievements at an annual awards ceremony in Dumfries. DGHP Chairman, Robert Higgins of Stranraer, presented staff from across Dumfries and Galloway with certificates in recognition of their work. Chief Executive of DGHP, Zoe Forster, said: “Our annual awards ceremony […]

DGHP’s Advent Calendar Door #12

Feeling festive today! We’ve peeked behind Door #12 – and there’s a special prize! We’ve got a wee voucher to add an extra special festive touch to your Christmas to give away today – Remember to comment with Rent First, like & share to be in with a chance to win! Remember to like, share […]

Frozen pipes – Are you prepared?

Old Man Winter seems to be having an extended stay here in Dumfries and Galloway this year – just a quick reminder of some simple steps to keep in mind when the temperature drops – especially over the festive period. If the weather turns very cold and you require advice or repairs, our Customer Service […]

DGHP’s Advent Calendar Door #11

One less thing to worry about this Christmastime … new to Universal Credit? Keep this in mind! If you have any concerns or questions about Universal Credit, we’re here to help. Call us on Freephone 0800 011 3447. We’ve delved into our Christmas stocking again .. and two gift sets perfect for you or as wee […]

DGHP’s Advent Calendar Door #10

If you’re struggling this festive period, let DGHP know. We may be able to help – call us on Freephone 0800 011 3447. Questions or concerns over the weekend? Send us a message and we’ll get back to you as soon as we can! And of course, if you need our emergency repairs service, we’re […]

Voting – Regional Young People’s Choices Fund 2018

2018 will be Scotland’s Year of Young People … here’s a great opportunity to have your say in the events and activities planned! Voting closes 5pm on Monday, December 18th. For details on all the applicants, click here.

DGHP’s Advent Calendar Door #9

A tip for your #ThursdayThoughts behind Door #9 – if you have questions about paying your rent by Direct Debit, DGHP is here to help! Call our Customer Service Centre Monday – Friday from 8am-7pm on 0800 011 3447 … or send us a message on here at any time! We’ve got £30 worth of High […]

Christmas Day Drop-in events

Come together this Christmas … LIFT (Lochside is Families Together) is hosting a drop-in Christmas party this Christmas Day from 1pm-6pm at Lochside Community Centre. And Noblehill Community Centre will be hosting ‘Altogether Christmas’ from 1pm to 6pm. Transport is available to both events if booked in advance – contact details can be found on […]

DGHP’s Advent Calendar Door #8

Door #8 is sure to put you in the Christmas spirit! Time to have a peek … we’ve got a voucher to a local food shop of your choice to help make this Christmas extra special! Remember to like, share and comment Rent First to be entered into the prize draws! If you’re not on […]

DGHP’s Advent Calendar Door #7

Are you dreaming of a white Christmas? DGHP prepared – while we hope the festive period passes smoothly, our 24/7 repairs service means we’ll be there if we’re needed! …. Another wee treat to give away today! We’ve got a voucher to a local food shop of your choice to help make this Christmas extra […]

Professional Services Consultancy Framework tender opportunity

DGHP are inviting consultants to tender for an opportunity to become part of their Professional Services Consultancy Framework for works carried out over departments in Development, Investment and Repairs and Maintenance. This framework will be over the next four years beginning February 2018. For full details of the anticipated programme of works, please click here. Closing […]

Value for Money Statement 2017

DGHP is fully committed to providing value for money, high quality services to all of our tenants and, to demonstrate that we do that we have produced a Value for Money statement. Achieving good value for money (VfM) is a top priority for DGHP and, in summary, is about: Making the best use of resources […]

Prepared for winter? Frozen Pipe/Stop Valve Advice

Brr! It’s another chilly one out there today! Especially with this prolonged stretch of very cold weather, it’s important to keep an eye on your taps/pipes AND know where your stop valve is. If you have any concerns or questions, DGHP is here to help; call us on freephone 0800 011 3447 Monday – Friday […]

YouthBeatz 2018 Opportunity

Know someone who has attended YouthBeatz? An opportunity for young people to get involved in YB18 has arisen … See the poster below for full details or visit!  

DGHP’s Advent Calendar Door #6

If you’re unsure about anything to do with your rent, DGHP is here to help. Call us on Freephone 0800 011 3447 for support and advice.     Stop by again tomorrow for door #7 … and the chance of another prize!

** Update – Direct Debit Issue**

The direct debit issue from last week which caused payment to be taken twice has been identified by Allpay who have released the following statement Allpay statement 11 December To rectify this error, we will credit your customers’ account on Monday with a same day payment of the amount of the repeated payment. We will […]

DGHP’s Advent Calendar Door #5

Tis the season … where we all have lots on! There are lots of demands on budgets at this time of year – there’s help at hand from DGHP if you’re struggling! Call us for advice and support on 0800 011 3447. Make sure to pop back on Monday for Door #6 – and another […]

Storm Caroline

Just a quick note from DGHP – take care this evening especially if you are living towards the west of the region or anywhere higher in elevation as Storm Caroline approaches. There is the risk of ice/snow in parts of D&G especially overnight as temperatures fall – remember to allow extra time on the roads […]

Morgan Sindall Vacancy

Our contractor Morgan Sindall is hiring – they are looking for a Service Engineer (Multi Skilled Joiner) to join the team based in Central Annan & surrounding areas. For full details of the position & to apply click here.

DGHP’s Advent Calendar Door #4

Christmas is on the way … time to open another door! We’ve got another chocolate hamper to give away for an extra special meal over the holidays! Remember to be sure to comment with the phrase Rent First, and like/share this post to be in with a chance to win today! Good luck – make […]

DGHP’s Advent Calendar Door #3

Time to open Door #3 … If you have any questions – or concerns – about your rent, DGHP is here to help! Call us on Freephone 0800 011 3447 Monday – Friday from 8am – 7pm. Make sure to check in again tomorrow for Door #4 … and another possible chance to win a […]

DGHP’s Advent Calendar Door #2

Time to open Door #2 – We’ve got a delicious treat to give away today – a hamper filled with chocolates! Remember to be sure to leave us a comment with the phrase Rent First, as well as Like & Share this post for your chance to win today’s prize! Good luck – make sure […]

A Little LIFT for Christmas – Drop-In Christmas Party

LIFT (Lochside is Families Together) is hosting a drop-in Christmas party this Christmas Day from 1pm-6pm at Lochside Community Centre. Full details can be found on the poster below – if you know of someone who may be interested in stopping by, please share with them.

DGHP’s Advent Calendar Door #1

It’s beginning to feel a lot like Christmas! Time to open Door #1! Christmas can be an expensive time of year – remember DGHP is here to help with advice and support. We’ve got a fabulous wee surprise to start off your Christmas countdown … You and 3 friends could be heading to a Christmas […]

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