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Board Members

Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)

Federation elects office bearers for 2018-19

As part of their annual general meeting (AGM), yesterday, the Dumfries and Galloway Federation of Tenants and Residents elected this year’s office bearers. Pictured below are Dorothy Grant (Secretary), Diane Currie (Treasurer) and Mary Muir (Chair).

Easter Hours / Direct Debit Reminder

Just a quick reminder .. if you pay by direct debit with the payment due to come out on Friday 30th March (Good Friday) or Monday 2nd April (Easter Monday) – due to the bank holidays, any direct debits normally taken on a Friday or Monday will have the funds taken on the Tuesday (3rd […]

Annan Office CLOSED today (27th March)

Unfortunately due to staff absence our Annan office will be closed today (27th March) – we will be re-opening as normal tomorrow (Wednesday) and Thursday. Need to get in touch? Please contact our Customer Service Centre on freephone 0800 011 3447.

Contract signing marks £8million investment in DGHP homes

DGHP has signed a contract worth up to £8 million to invest in new external wall insulation, cavity wall insulation, rendering and roofing for properties across the region. Tenants in around 800 DGHP homes across Dumfries and Galloway will benefit from increased energy efficiency and reductions in the cost of heating their homes as a […]

** Direct Debits – Easter Bank Holiday – Payment Date Changes **

A quick reminder if you pay by direct debit with the payment due to come out on Friday 30th March (Good Friday) or Monday 2nd April (Easter Monday) … Due to the bank holidays, any direct debits normally taken on a Friday or Monday will have the funds taken on the Tuesday (3rd April). Also, […]

Easter Weekend Hours

Easter is nearly here – only a week away! Please note that we will will be CLOSED on Good Friday (30 March) and Easter Monday (2 April). We hope you have an enjoyable Easter weekend but if you do happen to need us over the weekend, our emergency repairs will be running as normal on […]

The Meadows Open House – Returning this April!

DGHP is hosting a series of ‘open house’ afternoons throughout April. Drop by to view inside the showhome and ask any questions you may have about purchasing a new build home at The Meadows through the New Supply Shared Equity (NSSE) scheme. Open house afternoons will be every Thursday – 5th, 12th and 19th April from 2pm – […]

Stranraer Office Closed TODAY – Wed 21 March

** STRANRAER OFFICE – CLOSED TODAY ** Just a quick heads up – our Stranraer office will be closed all day today (Wednesday, 21st March). You’ll be able to drop in again tomorrow – the office will re-open as normal on Thursday 22nd March from 1pm… If you do find yourself needing to get in […]

Time for a benefit health check?

It’s always worth asking the question!  Get in touch on freephone 0800 011 3447  – we may be able to help.

Maxwelltown Memories Event – 24 March

Plans for the 24th March? Why not pop along to the upcoming Maxwelltown Memories event at the Abbey Inn! Full details on the poster below.

Met Office Yellow Warning – Snow/Ice

The Met Office has issued weather warnings for this weekend – most of the forecast snow/ice appears to largely miss Dumfries & Galloway with the east of the region anticipated to see the most. Remember to take care & plan ahead if you’re heading out as conditions can change quickly. Met Office statements: Friday – “A band […]

Annan drop-in event

Our exhibitors are all set up and we’ve had a number of folk stop by with questions already! In Annan today? Drop into The Anglers anytime – we’re here until 3pm…      

Come & Meet DGHP – Tenant Drop-in event today (The Anglers, Annan)

Today’s the day – we are going to be in Annan for a free drop-in event which starts at 11am – you’ll find us in The Anglers. Come and chat to DGHP, ask questions or raise concerns…we’re here to help! We’ve got a number of exhibitors who will be joining us as well – see […]

Reminder – Annan Drop-In Event Tomorrow

Just a wee reminder – DGHP will be in Annan tomorrow from 11am at The Anglers for a free drop-in event! Come & meet DGHP, ask questions or raise concerns…we’re here to help! Citizens Advice, British Gas and more will also be on hand … Tea, coffee, sandwiches and more will be available throughout the […]

DMC Chairmanship Training

Another busy day for DGHP’s District Management Committee (DMC) chairs and vice-chairs. They’ve gathered in Dumfries this morning for a training session with Frays Lees of North Star Consulting and Research. Lots of interesting discussion taking place! Looking to volunteer with DGHP? Our DMC’s are just one of many ways to get involved – get […]

Leave your electronics/appliances on stand by?

Time for another tidbit as part of our Money Matters Mondays… From games consoles to televisions and DVD players, many people are used to leaving their electronics/appliances on standby. But did you realise that these still use energy when in standby? While it is less than when they are in use, the costs do stack […]

Nith Street Office – Closure – Wed 7 March

Please note – our Nith Street office will be closed on (tomorrow) Wed morning from 9-11am. Thank you in advance for your understanding.

Customer Service Centre – CLOSED this morning

Our Customer Service Centre (CSC) will be briefly closed this morning from 10.30am through to 12noon. An emergency repairs service will be running during this time on the freephone number 0800 011 3447; if you have a query, please email the Customer Service Centre on All messages left while the CSC is closed will […]

Reminder – ‘Getting to Know You’ Tenant Census now out

Just a quick reminder – Tenants in Annandale & Eskdale should have received DGHP’s ‘Getting To Know You’ census either by email or post … if we have your email, please remember to check your spam just in case it’s popped in there! All entries which are completed and returned by the 26th March will […]

Nith Street office OPEN

Our Nith Street office has now re-opened – please take care if you’re making the journey in. Roads and conditions are still tricky – many minor roads are still covered in snow and strong winds are making it feel very chilly indeed!

Weather Updates – Friday 2nd March

Travel and road conditions in the east of Dumfries & Galloway – especially ‘B’ roads – remain challenging. Dumfries and Galloway Virtual Operations Support Team remains active this morning and has issued the following advice: “those living, working or traveling in Annandale and Eskdale this morning remains, delay your journeys and do not travel. Although […]

Customer Service Centre – Emergency Calls Only

Due to the continuing wintery weather and adverse conditions, our Customer Service Centre is currently operating on a skeleton staff. As such, we are only able to deal with emergency calls at the moment – please bear with us during these challenging conditions. We will get full service up and running as soon as possible. […]

Nith Street CLOSED

Due to the continuing adverse weather conditions, our Nith Street office will remain CLOSED today (Thursday 1 March). Emergency service will continue as normal on our Freephone number 0800 011 3447.

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