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Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)

Summer 2018 Open Door Newsletter – out this week!

The next issue of your Open Door newsletter should be arriving with you this week … along with your invitation to the 2018 DGHP Tenant Conference and AGM (Annual General Meeting)!   If you’d like to take an early look at your DGHP newsletter, it’s now on our website here. 

Tenants move in to DGHP’s new Lochfield Road development

Our new homes are now new homes! The new houses on Lochfield Road, Dumfries have officially been handed over … see the full story about our latest development at Palmerston View … ** Dumfries and Galloway Housing Partnership (DGHP) Chairman Robert Higgins visited the latest housing development at Palmerston View this week. Along with other […]

Special ‘Thank You’s for DGHP staff

Several DGHP staff have received an extra special ‘thank you” over the last week…we thought we’d share these with you… Mandy, one of our Customer Advisor based in our Annan office, helped an elderly gentleman complete a housing application. He came back later in the afternoon with these lovely flowers for her as he thought […]

Upcoming Events

Friday August 24th – Freshers Week, Dumfries & Galloway College 12.30 – 2pm. DHGP has headed back to school! Dropping by the college or on your way to/from class? Stop by for a chat!   Troqueer Information Day – Thurs 30th August Troqueer TARA (Tenants and Residents Association) are holding an Information Day next Thursday […]

Youth Leadership Festival – Places Available

Dumfries and Galloway Council, in partnership with the DofE Scotland, are hosting a national Youth Leadership Festival for young leaders The Youth Leadership Festival will celebrate the Year of Young People 2018 with an event that brings together and energises over 150 young people who are ambitious for Scotland’s future. Places are available to anyone […]

Universal Credit – FAQs

#FAQ Did you know … Universal Credit is paid monthly in arrears. Payment should be made on the same date each month – the amount will not change to take account of 31,30 or 28 day months. If your payment date is on the 29th, 30th or 31st, you will be paid on the last day of the […]

DGHP award contract to support digital transformation programme

DGHP has awarded a contract to Castleton Technologies to support our digital transformation programme to help keep DGHP’s customer service at the highest possible level and to help meet our goal to be the best landlord in Scotland. The full press release can be read below: Dumfries and Galloway Housing Partnership (DGHP) has appointed Castleton […]

DGHP at SONAS (Annan) Thursday Aug 16

Just a quick reminder – our very own Fiona Thomson, from DGHP’s Switch Team, will be at SONAS in Annan (Stapleton Rd) tomorrow Thursday Aug 16 from 10.30 am – 1pm. If you have any concerns or worries, drop in and have a chat. No appointment needed … please ring the doorbell on arrival.   Can’t […]

Customer Service Centre CLOSED today 12.30 – 1.30pm

* Customer Service Centre Closed until 1.30pm * Our Customer Service Centre (CSC) is closed over lunch today – the emergency repairs service will be running should you need to get in touch with us on freephone 0800 011 3447. The CSC will be re-opening this afternoon until 7pm this evening.

Annan office will be CLOSED Wed Aug 15

Please note – our Annan office will be shut tomorrow Wed 15 Aug. Were you planning on stopping by – our customer service centre will be open on freephone 0800 011 3447 from 8am – 7pm. Need us? Our emergency repairs service will be running as usual on the freephone number above.

Take our short survey – be in with a chance to win!

** CHANCE TO WIN £25 – FILL IN OUR SHORT SURVEY ** Fancy a chance to win £25? DGHP is looking to hear your thoughts on volunteering with us… Grab a cuppa, pull up a chair and take a few minutes to tell us what would encourage you to get involved. Click here for the […]

Reflections on a work placement with DGHP

Molly recently joined DGHP on 2-weeks work placement at Stranraer – here are her thoughts on her experience… “I am a Social Sciences student, going into 4th year at Glasgow Caledonian University. I am interested in a career in Social Housing after I graduate next year, and I am very grateful for the chance I […]

The Big Stone Carving Project starts Monday

The Big Stone Carving Project starts this coming Monday 13 August at the Family Centre, Lochside Road with activities continuing all week. Lunch and transport provided each day – see poster attached for more details or contact or call 07895 805 869.

DGHP at SONAS/Job Centre in Annan

Just a quick heads up – our very own Fiona Thomson, of DGHP’s Switch Team, and one of our Neighbourhood Managers will be at SONAS (Stapleton Rd) from 10.30am-1pm. If you’re coming to see us at SONAS, please ring the bell when you arrive and someone will come down and let you in. Can’t manage […]

Concerns about job security/money? DGHP’s Switch Team will be visiting Annan Thursdays

Worried about job security? Facing uncertainty in your job? Our Switch Team will be in Annan at the SONAS office on Stapleton Road, Annan Thursdays from 10.30am – 1pm to answer any questions or concerns you may have. No appointment needed – just drop in. Can’t make it? Get in touch on freephone 0800 011 […]

Interested in volunteering with DGHP? Complete our Getting Involved survey

Are you interested in volunteering with DGHP? Would you like to be more involved with your landlord? It might be that you want to gain new skills or get more involved in your communities – we’re looking to get to know more about how you would like to volunteer and be involved with DGHP … […]

Arts & Crafts Group in Annan – Starts this Wed 8 Aug

Feeling crafty? A new art & crafts group is being launched in Annan – this new informal group is for adults who would like the opportunity to do arts and crafts, meet new people and enjoy a chat over a cup of tea or coffee. Art and craft materials are provided and each session will […]

Troqueer Memories – Wed 15th August

Did you grow up in Troqueer? Stay in Troqueer? Drop by the Troqueer Community Centre on Wednesday 15th August from 11am to 3pm for Troqueer Memories… Share your memories of old Troqueer – there will be photos, film and more showcasing the neighbourhood over the years. Stop by and share your tales!

DGHP in Annan Job Centre

Are you concerned about job security? Is your job situation likely to change? This might lead to concerns and worries about money, benefits and, of course, your rent. Members of DGHP’s Switch Team are going to be in Annan Job Centre tomorrow – from 10.30am-1pm – where we can talk to you about benefits, Universal […]

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