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Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)

DGHP’s Annual Report 2017-18 now available

Our 2017-18 annual report and report card is now available online under the ‘Downloads’ section of the DGHP website or by clicking here. If you’d like a print copy to read over, please let us know by contacting the Customer Service Centre on 0800 011 3447 or getting in touch here.

AGM & Tenant Conference 2018 – Join us TODAY!

It’s AGM & Conference Day! We’re looking forward to welcoming all of you back to Easterbrook today for the 2018 DGHP Tenants Conference and of course our AGM … Just a reminder of the timings and what’s on today – it’s sure to be a fun day full of interactive activities … and of course, prizes to […]

Vacancies – Temporary Accommodation Assistants – Dumfries/Annan

Can you work independently as part of a small team? Able to deal with challenging situations? Understand the needs of homeless people and have a real desire to provide an excellent customer service? We’ve currently got exciting opportunities to join DGHP as a Temporary Accommodation Assistant at our Lewars Avenue, Dumfries and Springbells Road, Annan […]

DGHP’s Tenant Conference & AGM 2018 this Thursday September 27!

The countdown is on! Our tenant conference & AGM is taking place this Thursday September 27th at Easterbrook Hall in Dumfries. We’re busy putting the finishing touches on the conference this week .. The exhibitors who will be joining us on the day are: Morgan Sindall Saltire I.D. Verde British Gas Scottish Fire and Rescue Service […]

Vacancies – Customer Service Centre/Customer Advisor (Nith Street)

 Vacancy – Part Time Customer Advisor  We have an exciting opportunity to join the busy Nith Street office as a Customer Advisor! You will be providing a comprehensive front line service to all customers visiting the busy Nith Street office whilst also providing an administrative service to the Neighbourhood Managers, Technical Inspectors and other staff […]

** Storm Ali – Power Outages **

Our Customer Service Centre is currently receiving a large number of calls about power outages caused by the high winds from Storm Ali…  please contact your supplier direct about this or call 105 if you are unsure who your supplier is – they will be able to offer advice.   Our Emergency Repairs service is […]

Customer Service Centre Closed 11 am – 2pm today. Emergency Repairs Service Open

** Emergency Repairs Service Running ** Please note our Customer Service Centre will be closed today from 11 am – 2 pm for a team meeting. Our Emergency Repairs service will still be open for calls should you need to get in touch with us during this time on freephone 0800 011 3447.

Tenancy Rights Changes are coming – Time to let us know of any changes in your household

Have you recently received a letter from us advising you of tenancy right changes? These changes don’t come into effect until November 2019, however you may need to take action now if you do need to update us about any changes to your household. We’ve had quite a few contacting us already – if you […]

Amber Wind Warning – Wed Sept 19

The Met Office​ has issued an Amber Warning for Wind effective tomorrow Wednesday September 19th.. “Between 08:00 Wed 19th and 17:00 Wed 19th Storm Ali is expected to bring a very windy spell of weather with gusts of 65-75 mph inland. What to expect Flying debris is likely and could lead to Injuries or danger to […]

Tattiefields – Public artwork unveiled in North-West Dumfries

Dumfries and Galloway Housing Partnership and artists from The Stove have unveiled the first of four public artworks in a new housing development in Dumfries. The Lochside Public Art Project was commissioned by DGHP and created in partnership with McGowan Miller, who employed the Stove to create the works. Thursday (September 13) saw the official […]

DGHP’s AGM/Tenant Conference is Sept 27 – Let us know if you’re coming!

It’s this month! DGHP‘s AGM & Tenant Conference will be taking place Thurs Sept 27 – look out for your invitation which was posted out with your copy of the recent Open Door newsletter.   Have a read, pick your workshops & let us know if you’re coming. A number of workshops are planned – you’ll […]

Live Service Universal Credit is ending … have you switched your Universal Claim yet?

Were you on Live Service Universal Credit?   Have you had a letter like the one below advising you that you need to switch to the new Universal Credit online service but you have not done this yet?   If your answer is to both of these questions is YES then it is important that […]

DGHP’s Annan Office CLOSED this afternoon (Sept 6)

Please note – our Annan office will be CLOSED this afternoon. Our Customer Service Centre is open until 7pm this evening if you need to speak to us – call us on freephone 0800 011 3447.

Universal Credit – Payment Statement Confusion?

There’s lots to try and understand with Universal Credit – are you struggling to understand your Universal Credit payment statements? Our Switch Team have put together a quick explanation to help your understand how your Universal Credit payment statement – click here to view .   Questions about any part of Universal Credit? Call us on […]

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