Not expecting someone at the door? If you’re not expecting someone make sure to always –
- Ask to see identification (ID) and
- Take time to get quotes – don’t be pressured into making sudden decisions on your doorstep, no matter how nice and friendly they might seem
If you are still in doubt, ask them to wait outside, close your door and call the company the caller says they are from – or call Police Scotland if you’re worried. Legitimate callers will be more than happy to wait until you do this.
Remember as well, DGHP staff will always carry photo ID with them – if you are in doubt, please ask them to wait outside and call us on 0800 011 3447 and we will be able to confirm they work for us.
Police Scotland can also help with advice on staying safe and free home security checks – if you would like a home safety visit, please contact your Housing Officer and we can help arrange this. To contact Police Scotland yourself to arrange a security survey or for any other non urgent matters please email WigtownCPT@Scotland.pnn.police.uk for Stranraer, StewartryCPT@Scotland.pnn.police.uk for Newton Stewart, the Machars and Stewartry, NithsdaleCPT@Scotland.pnn.police.uk for Dumfries, AnnandaleEskdaleCPT@Scotland.pnn.police.uk for Annandale and Eskdale or phone 101. If the matter is of an urgent nature then please phone 999 and ask for police.