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Our rent setting process for 2021/22 had to be adapted to take into account the restrictions in place.
As part of the 2019 tenant ballot to enter into a partnership with Wheatley Housing Group, tenants were balloted on a specific commitment to cap any rent increase to 2% for three years. We consulted all our tenants on a 2% uplift in line with this commitment.
Feedback could be provided by completing the return slip, by email or by telephone.
70 tenants provided feedback by post, phone, email or online. Of those, 55 tenants directly commented on the proposals.
Of those tenants who provided feedback on the proposals, 64% expressed their support for the proposals and that they were happy on the basis it funded maintaining the current service levels and planned future investment.
The Board considered the feedback received and agreed the 2% increase across all stock.
We have written to all tenants confirming the increase and when it will take effect.