0800 011 3447
Board & DMC Members

Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447 (Freephone)
0345 606 3447 (Network rate)
01387 242800 (Sales)
01387 242 509 (Fax)


In the last two years, DGHP has set up a new Factoring service. The aim of the service is to “provide a simple, cost effective way of obtaining agreement for, and organising common repairs, working with our tenants and other owners/ residents, to ensure that multi-tenure blocks are well maintained”.

What is a factor?

A factor is a person, or an organisation (DGHP in this case), who manages the common parts of a property on behalf of the owners. The factor acts on behalf of owners to keep the property in a good state of repair and to apportion costs for common repairs or other works. The common parts of a property include the building structure, roof, close, communal stairway and backcourt.

Our Factoring Service provides:

  • A staff team dedicated to working for the benefit of owners and residents in the management and maintenance of common areas.
  • A responsive maintenance service for minor repairs up to an agreed value.
  • A grounds maintenance service for common gardens.
  • Lighting in communal stairways.
  • A 24hrs a day/7 days a week emergency repairs phone line.
  • Regular inspections of common areas including stairways, roofs, gardens.
  • Pay contractors and collect owners share of the costs.
  • The opportunity for DGHP to co-ordinate major maintenance works and improvements on behalf of owners including identifying available grant funding.

There is an annual management fee of £85 that pays for the Factoring service and administration of the service including:

  • Research Titles and Deeds of Condition
  • Consultation with owners
  • Regular inspection of the communal areas
  • Creation of a 5-year maintenance plan
  • Issuing invoices for charges
  • Tendering and obtaining estimates
  • Instructing works
  • Maintaining accurate records
  • Pursuing bad debts




Looking for more information?

Get in touch with DGHP today.

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