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Still time to apply! Join DGHP as a Performance and Insights Assistant
Are you skilled at problem-solving? Can you manage your own workload and work effectively as part of a team?Do you have strong communication and IT skills? An exciting opportunity has arisen to join DGHP as part of the Performance & Insights Team based in Dumfries! We are looking for a Performance and Insights Assistant to support the […]
Best Start Grant School Age Payment – Applications now open
Are you the parent or carer of a child who was born between 1st March 2014 and 28th February 2015… and you get certain benefits or tax credits? Just a reminder – you can apply for the Best Start Grant School Age Payment from Social Security Scotland (from 3 June 2019) until 29 February 2020. Click […]
Two weeks left to vote! How to cast your vote by phone
Two weeks left to cast your vote on DGHP’s proposed partnership with Wheatley Group! There are many way to vote on the proposal – by post, online, by text and by phone. Want to cast your vote by phone? Simply call freephone 0800 197 4614 and enter your two security codes from your ballot […]
DGHP’s proposed partnership with Wheatley Group – casting your vote online
It’s time to vote on DGHP’s proposed partnership with Wheatley Group. Planning on voting online? Want to cast your vote online? Head to www.ersvotes.com/dghp2019 and enter your two security codes from your ballot paper when prompted. Need help? We’ve got a quick ‘how to’ video on voting you can watch below > Voting online is open and will close […]
Just a reminder – it’s time to cast your vote
One week down – and just over three weeks left to vote on the proposed partnership with Wheatley Group! There are many way to vote – by post, online, by text and by phone! Need help? All the information you need is listed on your ballot papers – and you’ll find videos walking you through each […]
** Clocks go back this weekend **
Just a quick reminder that the clocks go back this weekend – remember to change your clocks BACK by an hour before going to bed on Saturday.
Part of a joint tenancy? Here’s how to cast your vote on DGHP’s proposed partnership with Wheatley Group …
Are you a joint tenant? You may have received a text message on Friday (October 18th) prompting you to vote on DGHP’s proposed partnership with Wheatley. Voting using the link in this message only records a vote for the tenant who’s number is registered. If you are part of a joint tenancy but have yet […]
DGHP’s Proposed Partnership – It’s time to vote!
DGHP’s proposed partnership with Wheatley Group open this week – your ballot papers will be with you shortly with online, text and telephone options also open for voting. In this short video, find out how to cast your vote using the postal option! We have also linked videos on how to cast your vote […]
DGHP’s proposed partnership with Wheatley – how to vote by text
The vote on DGHP’s proposed partnership with Wheatley Group is here! Planning on voting by text? In this short video, we’ll show you how to cast your vote by text for DGHP’s proposed partnership with Wheatley Group! Voting online is now open and will close at 5pm on Monday November 18th 2019.
DGHP’s proposed partnership with Wheatley Group – here’s how to vote by phone
Time to cast your vote on DGHP’s proposed partnership with Wheatley Group. Planning on voting by phone? In this short video, we’ll show you how to cast your vote by phone for DGHP’s proposed partnership with Wheatley Group! Voting by phone is now open and will close at 5pm on Monday November 18th 2019.
Come talk to us about partnership – we’re in Stranraer today
Come talk to us about partnership! We’re starting off this morning at Lidl – look out for the white van! From there we’ll be heading to the shops at Dickshill and then near to the DGHP office on Ashwood Drive. Our staff will be on hand to talk about DGHP’s proposed partnership with Wheatley – and […]
Housing partnership ballot opens – DGHP tenants urged to vote in independent ballot
Dumfries and Galloway Housing Partnership (DGHP) tenants are being urged to use their vote from this Friday (October 18) in a ballot to decide on partnership plans with Wheatley Group. The independent ballot will see tenants decide if DGHP will form a partnership with Wheatley Group and DGHP’s Chairman, Bill Robertson, has urged tenants to vote […]
Come talk to us about partnership – we’re in Annan today
Come talk to us about partnership! We’re off to Annan Tesco later on this morning – look out for the white van! Our staff will be on hand to talk about DGHP’s proposed partnership with Wheatley – and make sure you have everything you need ahead of the vote which starts this coming Friday (18th October). […]
Come talk to us about partnership! Today’s stops: Kelloholm/Kirkconnel, Sanquhar & Thornhill
Come talk to us about partnership! We’re headed to Upper Nithsdale today – starting with Kelloholm/Kirkconnel before heading to Sanquhar and then Thornhill. We’ll be in starting off at Nith Buildings from 10am – look out for the white van! Our staff will be on hand to talk about DGHP’s proposed partnership with Wheatley – […]
DGHP’s Partnership Plans – Look out for your ballot paper arriving at your home
We’ve been out and about last week and will be visiting homes and towns across D&G this week speaking with tenants about partnership plans to make sure you have all the information you need for the vote. It’s now time to look out for your ballot paper – the vote starts this coming Friday October […]
Come talk to us about partnership – we’re in Port William, Whithorn & Wigtown today!
Come talk to us about partnership! We’re back out again this morning – heading over to Port William first then Whithorn and Wigtown. We’ll be arriving in Port William around 10.30am – look out for the white van and blue flag! Our staff will be on hand to talk about DGHP’s proposed partnership with Wheatley […]
Partnership Plans Roadshow – Come Talk to Us in Dumfries (town centre & Tesco – Cuckoo Bridge)
Come and talk to us about partnership plans! We’re going to be out in Dumfries today to talk to you about the proposed partnership with Wheatley Group – and to make sure everyone has all the information they need ahead of the ballot and to encourage as many people as possible to use their […]
Partnership Plans Roadshow – come and talk to us in Lochmaben, Lockerbie, Moffat & Locharbriggs
Come and talk to us about partnership plans! We are going to be out and about to talk to you over the next couple of weeks about the proposed partnership with Wheatley Group – and to make sure everyone has all the information they need ahead of the ballot and to encourage as many […]
Partnership Plans Roadshow – come and talk to us in Langholm, Gretna & Annan
Come and talk to us about partnership plans! We are back out and about today heading east to Langholm, Gretna and Annan to talk about the proposed partnership with Wheatley Group – and to make sure everyone has all the information they need ahead of the ballot and to encourage as many people as […]
Reminder – New Phone System launches today for our Customer Service Centre
Just a reminder of the exciting changes for our Customer Service Centre today as a brand new phone system launches! The phones may be very busy as the new system goes live. Please be patient/wait with any non-urgent calls. Need to get in touch? The self service portal, Customer Service email, live chat or private […]
Come and Talk to Us about Partnership Plans – Roadshow Events start Oct 7th
Come and talk to us about partnership plans – come and attend roadshow events We will be out and about in communities across the region over the coming weeks to talk about the proposed partnership with Wheatley Group. Following doorstep consultation with tenants across Dumfries and Galloway during August, tenants have been engaging with […]
Update – SWITCH team at Annan, Dumfries and Stranraer Job Centres – October Dates
Just a reminder – our SWITCH team will be at the Annan, Dumfries and Stranraer Job Centres over the next few weeks between 10 and 12:30 on Wednesdays/Thursdays throughout October (check below for dates). Pop along if you or anyone you know want to speak to us or get assistance with their UC claim or […]
Customer Service Centre – new telephone system going in this week
We’re busy training this week! Staff in our Customer Service Centre (CSC) are being trained on the new phone system this week (week commencing 30th September) and will be going live with it on Friday October 4th. This means the CSC will be short staffed while training takes place and Friday may be very busy […]
Vacancy: Customer Service Centre Advisor (Temporary)
Vacancy – Customer Service Centre Advisor (Temporary) Do you like talking to customers? Are you passionate about delivering customer service? Do you have excellent IT skills? Can you develop rapport and work with customers, solve problems and work effectively as part of a team? If so we want to hear from you! DGHP has an […]
DGHP Wheatley Proposed Partnership – Drop-in Session with TPAS Scotland today at Lockerbie Town Hall.
As you may have read in your recent Open Door, the Tenant Participation Advisory Service (TPAS) Scotland have been appointed as the independent tenant advisor to provide DGHP tenants with free and impartial advice and information about the proposed partnership with Wheatley Group. They are hosting informal pop-in sessions where you can come along and […]
** Updates – Customer Service Centre – phone system back up and running **
Updates (11.43am) Our phone system is now back up and running – however, they are extremely busy at the moment so please be patient if you are trying to reach us. ** Original message – 9.11am ** Please be aware – Unfortunately we seem to have a gremlin in our phone system this morning – […]
DGHP’s Annual Report 2018-19 now available
Our 2018-19 annual report and report card is now available online under the ‘Downloads’ section of the DGHP website or by clicking here.
Drop-in events this week for ‘Warmworks’ battery project in Newton Stewart & Kirkcudbright
Do you want to save money off your electricity bills and make your home more affordable to heat? Warmworks Scotland is working alongside DGHP to install a free Tesla Powerwall battery in around 150 off-gas homes in Dumfries and Galloway. The target properties are owned by DGHP, electrically heated and have been identified as potentially […]
‘Open Doors’ Careers Event – YMCA Dumfries, Sept 11th
Are you job hunting? Looking for work experience or a Christmas job? Dumfries and Galloway Developing the Young Workforce and Jobcentre Plus (Dumfries) are presenting another of their careers events on this coming Wednesday 11 September from 10am – 4pm at the YMCA Dumfries (formerly Lochside Primary). Please see the poster attached below for more […]
Project aimed at saving money off fuel bills is launched
New battery project now live which aims to save customers money off their fuel bills and make homes warmer Warmworks Scotland has secured funding from SP Energy Networks’ Green Economy Fund to deliver an innovative battery storage project to help reduce energy costs for as many as 150 homes in Dumfries and Galloway. The £1.25million […]
