0800 011 3447
 
Board & DMC Members
DGHP

Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS


Contact
0800 011 3447 (Freephone)
0345 606 3447 (Network rate)
01387 242 509 (Fax)


Bank Holiday weekend – DGHP open Monday

We’ve got that sunny Friday Feeling here … as we head into another bank holiday weekend, we wanted to share a wee reminder of our open office times – we’ll be open on Monday following our usual times! If you need to get in touch, our Customer Service Centre is open Monday – Friday 8am […]


#WhosAtTheDoor – Police Scotland campaign

Police Scotland has recently launched a two week campaign to raise awareness of doorstep crime using #WhosAtTheDoor and encourages all homeowners to be vigilant when speaking to a tradesman or anyone selling anything door-to-door.   If you would like more information on the campaign – or how you can help protect yourself, family or neighbours […]


Vacancies – Customer Service Centre Advisor (x2)

We’ve got an opportunity to join a highly motivated and experienced team who deliver a wide and varied range of services to our customers over the telephone. The primary role of the post is to provide a professional, consistent and outstanding level of customer service in a fast-paced environment. The post-holder will be required to […]


Dumfries and Galloway’s Got Talent! Stage at Youth Beatz 2018

Are you in a band/group, a dancer, singer or performer and would love to be on stage during this year’s Youth Beatz? Check out below … Dumfries and Galloway’s Got Talent! will be a stage dedicated to local young performers from all across Dumfries and Galloway at the 10th Anniversary of Youth Beatz. There are […]


“Make the most of DGHP’s Switch Team” – Universal Credit Advice and Advocacy

Dumfries and Galloway Housing Partnership (DGHP) has launched a new ‘Switch Team” – to help tenants with welfare benefits advice in line with the upcoming introduction of Universal Credit. And DGHP tenants are being encouraged to “make the most of DGHP’s service”, says Bill Irvine, of Universal Credit Advice and Advocacy. Universal Credit comes into […]


DGHP’s new Switch Team – here to help with Universal Credit

You may have noticed we’ve been mentioning a #SwitchTeam lately … we’ve just launched a new ‘Switch Team” to help tenants with welfare benefits advice in line with the upcoming introduction of Universal Credit. The new Switch Team will be focusing on issues around Universal Credit and welfare benefits. Full service Universal Credit comes into force on […]


Available to Let Properties

Looking for a new home? We’ve currently got properties across D&G from Langholm to Stranraer as well as Dumfries, Annan, Sanquhar and Upper Nithsdale.   For full details on the properties & to register interest, you’ll find all these homes on our website here > https://www.dghp.org.uk/available-properties/available-homes-to-let/


Open Door – Spring 2018

DGHP’s Open Door will be hitting your doorsteps shortly –  and here’s an electronic copy for you to have a read through in the meanwhile. Inside this edition you’ll find advice and tips to help with the arrival of full service Universal Credit, an update on the FareShare project, advice on how to keep your […]


Nith Street – Closed Wednesdays until further notice

Just a quick note – our Nith Street office will be closing on a Wed for the next few weeks in order to complete a review of all our records to ensure we are prepared to fully meet the new data protection rules coming in on 25th May. Our Customer Service Centre will be open […]


Universal Credit – one week countdown

#UniversalCredit #Countdown – it’s coming 16th May 2018… Have you thought about what you’d need to do if you had to start a new claim? Here’s a few pointers to think about if you’re unsure where to start…   Do you know … it can take between 6-7 weeks to get your first payment and you will be […]


‘Streetscene’ Community Conversations

Community Conversations will be taking place in Nith Ward & Lochar Ward at the end of May around ‘Streetscene’. ‘Streetscene’ is essentially a range of local functions our Council delivers; from grounds maintenance, burials, street cleansing, play park provision, public conveniences and school cross patrols. The Community Conversation will be an informal event that presents […]


Vacancy – Management Accountant

This is a rare opportunity to join our busy Finance team as a Management Accountant – your role will be to provide management accounting information, support and advice for DGHP group companies. This includes assisting the Director of Finance and Head of Finance in developing the Company’s Business Plan, and all accounting for capital projects. […]


Coming Soon – Sanquhar Swap n Shop

Coming soon…! There will soon be a new “Swap n Shop” in Sanquhar which will be on the high street… Run by Action for Children, they will be looking for donations of good quality clothing, shoes, and more … further details to follow.


Universal Credit & Making a Claim – JobCentre Appointments

Just over two weeks to go until until the launch of full service Universal Credit in Dumfries & Galloway on the 16th May … Did you know … if you make a claim for Universal Credit you will also need to attend an initial appointment at your local job centre? Click here to find out more. […]


Available to Let Properties

Looking for a new home? Time for a change of scenery? Each week we update our available to let properties – you can view full details and register interest for any of the properties here     Questions? We’re here to help – get in touch with DGHP’s Customer Service Centre on Freephone 0800 011 […]


Universal Credit – Verify ID Online

Did you know … in order to claim Universal Credit you will have to verify your identity. One way to do this is online – we’ve found a short video which explains how you can do this online. Can’t verify your ID online? Don’t worry – appointments will be made for anyone who cannot access […]


Community Support Group meeting – Annan Fire Station Wed 25th April

Plans for tomorrow evening? Do you stay in/near Annandale/Eskdale and want to get more involved in your community? Annan TARA in partnership with SONAS are hosting a community meeting at the Annan Fire Station starting at 7.15pm tomorrow Wednesday 25th April. Refreshments will be available – see posters below for more details.


Kirkconnel & Kelloholm Public Realm Improvements Drop-In Session

A drop in session is being held tomorrow from 10am – 6pm in Kelloholm about public realm improvements .. please see posters attached for full details.


Universal Jobmatch Service ending 14th May 2018

It’s been announced that the Universal Jobmatch service will be replaced by the Find a Job service on the 14th May 2018. Any existing accounts will NOT move over to the new service – if you do use this service, please make sure you save any information which you wish to keep (e.g. CV, cover […]


CIH Visit

Current Chartered Institute of Housing (CIH) Vice President Jim Strang stopped by DGHP for a lunchtime visit yesterday. Alongside lots of discussion about the housing sector, current challenges, vision for the future & more, we were pleased to be able to show Jim around some of DGHP too.  


Office Closures – Wed 18th April 2018

Stranraer Office – from 12 noon Unfortunately due to staff absence, our Stranraer office will be closing from 12 noon today Wed 18th April. The office should re-open as normal tomorrow (Thurs). Customer Service Centre – 11 am – 1.30 pm Please be aware that our Customer Service Centre will be closed today (Wed 18th […]


Universal Credit – do you know how to set up an online account?

Full Service Universal Credit arrives one month today. If you need to apply for Universal Credit, you will need to set up an online account. Watch this video for a quick overview on how to set up your account to apply online Questions? We’re here to help – call DGHP Freephone 0800 011 3447 Monday – Friday 8am […]


Vacancy – Temporary Universal Credit & Welfare Benefits Advisor

** VACANCY ** An exciting opportunity has arisen for a customer-focused individual who has experience of the Universal Credit process and delivering excellent welfare benefits advice. You will report directly to our Housing Benefits Liaison Officer and will be expected to offer comprehensive Universal Credit and benefits advice to any tenants referred to you in […]


April Open House Afternoons – First One Today at The Meadows, Dumfries

DGHP is hosting a series of ‘open house’ afternoons throughout April. Drop by to view inside the showhome and ask any questions you may have about purchasing a new build home at The Meadows through the New Supply Shared Equity (NSSE) scheme. The second of our ‘Open House’ afternoons is this afternoon 12th April – our […]


What’s involved in claiming Universal Credit?

Just over a month to go until full service Universal Credit (UC) arrives in Dumfries & Galloway … Want to know more about what is involved in claiming UC? Follow the link below – click here for more information on what you need before making a claim and making the claim! Questions? DGHP is here to […]


CEIS Community Outreach Drop-in Sessions – Lochside, Summerhill & Lincluden

CEIS Dumfries & Galloway (Community Enterprise in Scotland) are now running drop-in sessions in Lochside, Summerhill & Lincluden every Thurs/Fri offering help and advice on a wide range of topics including health issues, budgeting, further education and more. Please see posters attached for contact details for more information/any questions.


Universal Credit is coming this May …

Universal Credit is coming to a job centre near you from 16th May 2018. Not sure if you’ll be affected? Click here to find out more. You’ll also find more information on the DGHP website here >https://www.dghp.org.uk/universal-credit/


Welfare Reform Updates – DMC/Federation Training

Busy morning for members of the Annandale & Eskdale and Nithsdale DMCs – along with Federation members who have met up at Easterbrook Hall for updates on the welfare reform changes.     If you have any questions about changes to benefits, would like to get a benefit health check from our Welfare Benefits Advisor […]


Federation elects office bearers for 2018-19

As part of their annual general meeting (AGM), yesterday, the Dumfries and Galloway Federation of Tenants and Residents elected this year’s office bearers. Pictured below are Dorothy Grant (Secretary), Diane Currie (Treasurer) and Mary Muir (Chair).


Easter Hours / Direct Debit Reminder

Just a quick reminder .. if you pay by direct debit with the payment due to come out on Friday 30th March (Good Friday) or Monday 2nd April (Easter Monday) – due to the bank holidays, any direct debits normally taken on a Friday or Monday will have the funds taken on the Tuesday (3rd […]