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Grierson House
The Crichton
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Dumfries, DG1 4ZS

0800 011 3447
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DGHP customers receive emergency food packs as EatWell service is launched

DGHP, part of Wheatley Group, Scotland’s largest housing, care and property-management group, has started delivering emergency food parcels to vulnerable customers. Staff from DGHP have delivered more than 70 food parcels across Dumfries and Galloway in the first week since the service launched in the region. Emergency food parcels have been delivered to DGHP families […]

Easter Hours- here to help!

Easter weekend is coming up – we’ll be here to help! Our Customer Service Centre will be open Good Friday (April 10) and Easter Monday (April 13) – please note the slight change in times: Good Friday (April 10) – open 9am – 5pm Sat/Sun (April 11/12) – CLOSED Easter Monday (April 13) – open […]

Wheatley Group provides first 100 homes to councils for homeless accommodation

Wheatley Group has provided more than 100 empty homes to local authorities as temporary accommodation for homeless people. The group announced last month that it plans to hand over void properties to councils across Scotland to house homeless people in response to the impact of the coronavirus crisis. In the following week, 81 empty homes were allocated to Glasgow City […]

Do you have a question about our services due to Coronavirus? Check our most recent FAQs here …

Questions about Coronavirus? Check out our FAQs. How are you keeping your customers and staff up-to-date with the latest information on the virus? We are constantly monitoring the advice from the UK and Scottish Governments and the NHS and putting in place immediately all recommendations and instructions. All our websites and social media platforms are continually […]

On Universal Credit? It’s now time to advise about your rent increase from today April 6th…

** Universal Credit & Rent Increases ** Are you claiming Universal Credit?  If so, a new ‘Report any changes to your housing costs’ message will be in your “To-do List” from today 6 April 2020.  If you do not have details of your new rent charge then please call us on 0800 011 3447 and we […]

Free School Meals during Coronavirus – Updates from D&G Council

COVID-19 – Free School Meals Dumfries and Galloway Council have provided updates on providing free school meals during the current coronavirus (Covid-19) situation. Due to the ever-changing circumstances of COVID19, a food pack is available to all children and young people who meet the criteria for free school meals. This does not include all children […]

Do you have a question about our services due to Coronavirus? Check our FAQs here …

Questions about Coronavirus? Check out our FAQs. Will my benefits be affected?    The Department of Work and Pensions (DWP) has made arrangements for people who have to self-isolate because of the virus, or who have been diagnosed with the virus.  People currently claiming Universal Credit (UC) or Employment Support Allowance (ESA) will not be required to produce a fit note and will not be sanctioned if they […]

Dumfries and Galloway Citizens Advice Service Changes/HMRC Helpline Number

Dumfries and Galloway Citizens Advice Service (DAGCAS) has launched an action plan to continue running an essential service that focuses on those who are most in need across Dumfries and Galloway. DAGCAS are already experiencing higher demand for advice for those that have been made redundant or their hours have been drastically reduced and require […]

Need to get in touch? We’re here to help – please contact us by phone or email

Please know we will do all we can to support you and your family through these extraordinary times. As announced earlier, we will be providing a restricted range of services in following the latest government guidance on tackling the Coronavirus crisis. Our number-one priority will continue to be ensuring all tenants and their families remain safe and secure in their homes, […]

Here for you in difficult times

Please know we will do all we can to support you and your family through these extraordinary times. However, it is important to understand we will be providing a restricted range of services following the latest government guidance on tackling the Coronavirus crisis. Our number-one priority will continue to be ensuring all customers and their families […]

Coronavirus information and advice

Are you worried or have questions about Coronavirus? Expert help and advice from health care professionals and the Government is available. If you’ve developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are […]

Modern Apprenticeships are coming to DGHP – still time to apply!

The Modern Apprenticeships on offer will kickstart the careers of school leavers between the ages of 16 and 19 – in an exciting first for DGHP. The two Modern Apprentices (MAs) will be based in DGHP offices (one in Dumfries/Stranraer), where they will be responsible for, and involved in, a variety of housing related administrative […]

Participatory Budgeting Community Projects – Voting continues this weekend

Just a reminder – Voting on a choice of 68 Projects spread throughout the region this year which are all aiming to tackle poverty within their local area continues tomorrow, March 14. You can vote for your favourite projects at each of locations above by attending in person. Simply choose which date and time to call […]

Employment opportunities – last chance to apply!

More than 20 jobs, including Modern Apprenticeships, are open for applications with DGHP – and this is the last chance to apply. The jobs come hot on the heels of the partnership with Wheatley Group in December, and are only the beginning of an exciting journey for customers and the organisation. Applications close this Friday […]

Dumfries and Galloway Citizens Advice Service is looking for volunteers …. find out more!

New Challenge? New Skills? New you?  Ever thought about volunteering at your local Citizens Advice Bureau? Dumfries and Galloway Citizens Advice Service is looking for volunteers to join their team – you could boost your career and strengthen your CV by gaining great experience and employability skills. Training is free – if you are looking for […]

Want to make a difference in your community? Positions and training opportunities now available at DGHP – closing dates this Friday March 13

We’re hiring! Dumfries and Galloway is already seeing the first benefits of DGHP’s partnership with Wheatley Group – with more than 20 new jobs created for the region.  The jobs, a result of DGHP joining Wheatley in December, are only the start of an exciting journey for customers, staff and the organisation. Posts available include housing […]

New Managing Director takes the reins at DGHP

Dumfries and Galloway Housing Partnership (DGHP), Scotland’s second largest housing association, has appointed Matt Foreman as its new Managing Director. During a career in housing, spanning 24 years, Matt has worked in several senior leadership roles before taking up the new role at DGHP just months after it joined Wheatley Group. Matt first worked with […]

Celebrating 80 years of social housing in Northwest Dumfries

A local Tenants and Residents Association (TARA) helped celebrate 80 years of a social housing estate in Dumfries recently with the unveiling of a new plaque at a memorial cairn in Dumfries. The unveiling took place at Cairn Circle, in the Lincluden area of Dumfries, more than 80 years on from when the housing scheme […]

Want to make a difference in your community? Positions and training opportunities now available at DGHP

We’re hiring! Dumfries and Galloway is already seeing the first benefits of DGHP’s partnership with Wheatley Group – with more than 20 new jobs created for the region.  The jobs, a result of DGHP joining Wheatley in December, are only the start of an exciting journey for customers, staff and the organisation. Posts available include housing […]

Wheatley helps young people get their careers off to a great start

School leavers have the chance to become Modern Apprentices with Scotland’s largest housing, property and care organisation. Wheatley Group is taking on 25 youngsters for its award-winning two-year programme. The apprenticeships are funded by Wheatley Foundation, the Group’s charitable trust which helps tackle unemployment. Wheatley’s recruitment drive comes as businesses across the country celebrate Scottish […]

Reminder – Best Start Grant School Age Payment – Applications close Feb 29th 2020

Are you the parent or carer of a child who was born between 1st March 2014 and 28th February 2015… and you get certain benefits or tax credits? Just a reminder – you can still apply for the Best Start Grant School Age Payment from Social Security Scotland  – applications for children born between 1st […]

Stranraer/Annan office hours – Thurs Feb 27th

Had you planned on stopping by to speak to us at our Stranraer or Annan office tomorrow? Please be aware there will be changes to the usual opening hours: Stranraer: the office will be opening slightly later from 2.30pm and be open until 5pm Annan: the office will be open in the morning (9am – […]

DGHP agrees £35m RBS deal to support major homes investment

Dumfries and Galloway Housing Partnership (DGHP) has followed up on a £114 million investment deal with M&G Investments with the announcement of £35m of private investment to support a programme of house building and improvements. The housing association has agreed a 10-year revolving credit facility provided by the Royal Bank of Scotland. DGHP will use the new debt financing […]

Annan Office Closed Today (Feb 25th)

Please be aware that our Annan office will be closed today (February 25th) and will reopen tomorrow (wed Feb 26th) at 9am. Had you been planning on visiting us? We’re here to help! You can reach us online via our social media pages, speak with us on 0800 011 3447, via email to or […]

Come help out at the Community Litter Picks this March/April (Dumfries)

Lincluden Community Council, Lochside & Woodlands Community Council, Lochside Community Association and Friends of Glentrool are working together to carry out three organised community litter picks: Saturday 7th March 11:00 – 14:00 Saturday 11th April 11:00 – 14:00 Saturday 18th April 11:00 – 14:00 Refreshments and equipment will be provided at each event – see […]

Best Start Foods replacing Healthy Start Vouchers from March 2020

The UK Government Healthy Start Vouchers for families in Scotland are stopping in March 2020 and have been replaced by The Best Start Foods Payment Card. The last Healthy Start Vouchers will be issued March 31st 2020. Anyone in Scotland who has not applied for Best Start Foods by the end of March 2020 will […]

Weather warnings in effect for D&G this weekend

** Weather Warnings for Weekend – Rain & Wind ** The Met Office has issued warnings for strong winds and rain over the weekend. Rain is expected to arrive early Saturday morning with the warning in place all day. Following and/or disruption to travel is likely especially following the recent rain/snow melt. A warning for strong, gusty […]

Open Office Closing Times – Tuesday Feb 18th

** Reminder – Open Offices Closed – Tues February 18th ** We have a couple of changes to the times when our offices will be closed tomorrow (Tues Feb 18th) to allow staff to attend sessions … Our Stranraer office will be open from 9am -11am and from 3pm – 5pm on Tuesday 18th Feb […]

Rent Consultation 2020/2021 – Have Your Say – Closes Feb 14th!

It’s that time of year when DGHP looks at the rent increase proposal for 2020/21 and we’d like you to have your say – we have outlined the proposed rent increase in a newsletter which has been posted out to all tenants – you can find an electronic copy of the 2020/2021 rent consultation newsletter here. […]

Customer Service Centre closed 11am – 1pm

Our Customer Service Centre will be closed from 11am – 1pm today (February 12th) to allow staff to attend a team meeting. Need to get in touch? Our emergency repairs service will be running on 0800 011 3447. You can also send us a message by email ( – and we’ll get back to you […]

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