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Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS


Contact
0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)


Antisocial behaviour

We all have the right to live peacefully in our home and we all have a responsibility to be a good neighbour to others. And while we all want to get along with each other, it’s not always easy. The pressures of modern day life mean we all have our ‘off’ days and we need to make a special effort to get along. Being antisocial, causing trouble or bothering our neighbours can stop them from enjoying their home.

DGHP is committed to dealing with neighbour disputes, antisocial behaviour and harassment to ensure that all tenants enjoy their right to peace, quiet and security in their homes.  DGHP has a dedicated antisocial behaviour team responsible for all prevention measures and the investigation and enforcement of all serious cases of ASB.

We have a policy for dealing with ASB and a procedure for investigating complaints, ensuring that we deal with them appropriately and within agreed timescales and monitor them effectively which can be found here.

I’m being affected – what should I do?

If you are being affected by antisocial behaviour or harassment, please contact our Customer Service Centre on 0800 011 3447 where a Customer Advisor will talk to you about your complaint and tell you what we can do to deal with it.

Dumfries and Galloway Council will provide support and assistance to local residents who are victims of harassment, antisocial behaviour and noise nuisances and where necessary, take appropriate actions alongside other agencies such as the police.

The Antisocial Behaviour etc (Scotland) Act 2004 encourages organisations to work together to tackle antisocial behaviour. This means that it is now easier for communities and individuals to seek advice and support.

In Dumfries and Galloway we treat all complaints of unreasonable or antisocial behaviour very seriously. The Council’s service is available on 0800 027 6567.

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