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Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS


Contact
0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)


DGHP works closely with Dumfries and Galloway Council to help them meet legal obligations towards homeless people and people threatened with homelessness.

We have a legal duty to provide permanent accommodation, where the Council refers people to us for this purpose under Section 5 of the Housing (Scotland) Act 2001. To manage this process, we have agreed homeless referral procedures with the Council.

If you, or someone you know, finds themselves homeless – or facing possible homelessness – help is available here.

Assessed as homeless

The Council’s policy is to ensure that one reasonable offer of rehousing is made to applicants it has referred to us under Section 5. DGHP will therefore make one suitable offer in responding to the referral.

In responding to homeless referrals, we will offer accommodation that meets the specified needs as soon as a suitable property becomes available. If more than one homeless applicant has an equal need for a property, we will offer the property in date order, based on the date of the homeless application.

If a Section 5 referral does not result in the applicant being re-housed for whatever reason, we will then re-activate any direct housing list application to DGHP, and the applicant will be entitled to receive two offers in respect of their housing list application.

 

 

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