Put Rent First.

Everyone who has a DGHP home pays rent. You’ll find a number of ways to pay your rent – in a way which suits you best – within this section. Worried about rent arrears? More information and how our Income Management team can help is here.

Claiming housing benefit? We’ve listed help and advice here.

Welfare Reform

From 16th May 2018 anyone who is of working age and is making a new claim for any of the benefits mentioned below will need to make a claim for Universal Credit. Find information and advice on what to do now – and what the changes may mean for you – here.

We’re here to help.

If you have any concerns relating to your rent or benefits, please contact our Customer Service Centre on Freephone 0800 011 3447 or via email at customerservice@dghp.org.uk.

Coronavirus and claiming benefits

If you have a Jobcentre appointment but are staying at home on Government advice or have been diagnosed with coronavirus, you will not be sanctioned if you tell DWP in good time. If you have a Claimant Commitment, it will be reviewed to make sure it is still reasonable.

If you are staying at home as a result of coronavirus, your mandatory work search and work availability requirements will be removed to account for a period of sickness.

If you’re already claiming Universal Credit and think you may have been affected by coronavirus, please contact your work coach as soon as possible. You can do this by:

• using your online journal, or
• calling the Universal Credit helpline

To find out more, please visit https://www.understandinguniversalcredit.gov.uk/coronavirus/