All Enquiries (including emergencies) 0800 011 3447
Rent – Have Your Say Changes to Your Tenancy Rights Privacy Policy Customer Satisfaction Surveys Customer Service Commitments Customer Service Health and Safety in Your Home Performance Volunteer Opportunities Rent and Benefits Voting Volunteering Veterans TV Licence Supported Housing National Insurance Money Advice Motability scheme Mail Redirection Libraries Joint Service Housing Home Insurance Household Bills Housing Homeless Service Furniture Funding and Grants Freecycle Employment Electoral Registration Education Driving License Health Council Tax Community Transport Citizens Advice Civvy Street Charities Carer Support Cadet Forces Budgeting Blue Badges Bin Collection Benefits Advice Antisocial Behavior Aids and adaptations Affordable Housing Scheme New Tenants Help Downloads Performance Contract opportunities Self service portal Right to repair Planned repairs Neighbourhood management Antisocial behaviour Rent first Novantie – About How to apply Recruitment New Supply Shared Equity Armed Forces Policy Homelessness Applying for Housing Current consultations Complaints guidance Surveys Complaints Compliments & Suggestions Garages Commercial properties to let Available homes to let Taking in a lodger? Disability Living Allowance Benefit Cap Universal Credit Council Tax Benefit Housing Benefit Changes What is Welfare Reform? Welfare reform SHQS Aids and Adaptations Wider Action Factoring Development Regeneration Investment Home Contents Insurance Supported housing Community Participation – Getting Involved with DGHP Rent arrears Housing benefit Paying your rent Rents Exchanges Ending your tenancy Applying for housing Property letting Our contractors Annual servicing Who repairs what? Repairs Tenant Services Mid-market rent Locations Buy a new home Available Properties Tenant census Have Your Say New Customers Join DGHP Business Plan Our DMCs Our management team Our Board What we do Neighbourhood Managers Find My Officer Repairs Contact DGHP Board & DMC Members Latest News Services About DGHP Home
Board Members

Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447
(Freephone for all enquiries, including emergencies)
0345 606 3447 (Network rate)
01387 242 509 (Fax)

Put Rent First.

Everyone who has a DGHP home pays rent. You’ll find a number of ways to pay your rent – in a way which suits you best – within this section. Worried about rent arrears? More information and how our Income Management team can help is here.

Claiming housing benefit? We’ve listed help and advice here.

Welfare Reform

Changes are coming to the welfare benefit system in Dumfries and Galloway – Universal Credit is arriving in 2018. Find information and advice on what to do now – and what the changes may mean for you – here.

We’re here to help.

If you have any concerns relating to your rent or benefits, please contact our Customer Service Centre on Freephone 0800 011 3447 Monday-Friday 8am-7pm or via email at

Our Switch Team will be in attendance at our local job centres on a rotating basis.  If you, or anyone you know, are having problems with Universal Credit or any other benefits then please come in and see us for assistance. We will be in attendance on these dates from 10 – 12.30pm – you will find a full list of 2019 dates and locations here.

January/February 2019

Job Centre Location

Dates of Switch Team Visits


Wednesday – Jan 16th/30th, Feb 13th/27th


Wednesday – Jan 23rd, Feb 6th/20th


Thursday – Jan 17th/31st, Feb 14th/28th


Looking for more information?

Get in touch with DGHP today.

Contact Us
This site uses cookies. Read our privacy policy