Have you received a letter from us advising you of tenancy right changes? These changes don’t come into effect until November 2019, however you may need to take action now if you do need to update us about any changes to your household.

Telling us about changes to your household

To ensure that your tenancy rights are protected it is very important to ensure that you advise us of any changes to your household.

This includes telling us about anyone who has previously moved in with you who you haven’t already told us about, and when anyone moves into or out of your home in the future at the time they do so.

If you are unsure about whether you have told us about anyone who has moved into your home let us know now.

To update us about your household information, you can complete the form by clicking here.  Any questions, please contact our Customer Service Centre on freephone 0800 011 3447 (Monday to Friday 8am – 7pm).