Ending your tenancy
How to end your tenancy:
- Complete an Termination of Tenancy form and return this to DGHP
- Give us at least 28 days notice in writing that you are leaving (all tenancies end on a Sunday therefore you will be responsible for the payment of rent for the 28 day notice period)
- Leave your house clean, tidy and well decorated
- Remove all your furniture, carpets, other floor coverings and fixtures & fittings
- Return all keys for the property to us at the end of your tenancy
- Allow access for the prospective tenant to view the property
- Provide a forwarding address
Under the conditions of your tenancy agreement you must fill in an Termination of Tenancy form and return it to us. When we receive your form, we will write back to you with further details of where to hand in the keys, and on what date.
A Neighbourhood Manager will also visit your property before the tenancy ends and advise you of any decoration or repairs that must be carried out to the property before you leave.
If we find any damage to the property or repairs not carried out as advised, we will charge you the cost of the repairs. If you pay your rent by Direct Debit, please be sure to cancel this with your bank with effect from the date your tenancy ends.
Terminating a tenancy following a death
We know that it is a difficult time when someone dies. Our staff are here to help and advise you on how to end the tenancy.
Please contact us on 0800 011 3447 – we will obtain the details of the deceased from you and provide you will all the advice and information to commence the termination process.
When you contact us DGHP will require the following information:
- Deceased tenant’s name
- Address & Postcode
- Date of death
- Representative’s full name & address
- Representative’s telephone number & email address
- Relationship to tenant
If there is a next of kin we will also require their details. As part of this process we will make an appointment with you for one of our Neighbourhood Managers to visit the property to carry-out a pre-termination inspection and during this visit they will require to witness a copy of the death certificate.