0800 011 3447
Board & DMC Members

Grierson House
The Crichton
Bankend Road
Dumfries, DG1 4ZS

0800 011 3447 (Freephone)
0345 606 3447 (Network rate)
01387 242 509 (Fax)


An exciting opportunity has arisen for a customer-focused individual who has experience of the Universal Credit process and delivering excellent welfare benefits advice. You will report directly to our Housing Benefits Liaison Officer and will be expected to offer comprehensive Universal Credit and benefits advice to any tenants referred to you in order to assist with the completion of Universal Credit application and maximising their income.  You will also be required to assist with the completion of any applications for additional benefits that your customers may be entitled to access.

We are looking for an experienced Universal Credit & Welfare Benefits Advisor who can demonstrate the highly developed communication and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism. Alongside the technical knowledge, we are looking for an individual with a flexible approach to work who is able to travel throughout our customer base in Dumfries and Galloway.

Full details of the position and how to apply can be found here.

Closing date: Thursday 25th April 2018 at Midnight

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